CRM for sales department 530 people

CRM, where you see every transaction, every client and everything.every next step.

Implement a clear sales systemin 1 day orMove the base .From AmoCRM / Bitrix24.
Free of chargeThe audit will show you exactly where.They 're leakingYour deals.

Sample transfer before paymentThe phone 's on the price .$10 for a seat, no extra charge
Look at the product

The audit does not commit to the purchase. Let's just see how you can improve your sales.

He 's working at the box office .

A&W is selling in LidaCRM.

Move the base with the test probes

First the report, then the payment.

No extra charge on the phone

Calls, records, missed calls - no need to buy a separate widget

Rights that really work

The manager only sees his deals, you're all

One price for everything.

The price of the place. No hidden payments, no paid builds.

You know him?

Do these sales problems look familiar? We will show solutions in 15 minutes.

That's what a team looks like when it hits the ceiling of its CRM.

  • Leads wait too long for a response

    The form dropped in the mail, the call went off, and an hour later, the client was talking to the others. No one is to blame: there are no queues of unresolved appeals.

  • Half the deals have no next step .

    It's a formal process. The cards are in place, the status is in place. In fact, the deal's been forgotten until the next settlement, and the settlement happens once a month.

  • Managers prepare reports by hand

    Upload to the table, report to the managers, conversion count. By the time the painting's done, it's describing the past week.

  • Essential features require paid add-ons

    The software, fields, distribution of applications and normal rights are collected separately. The final bill no longer matches the price that was on the site.

Product live

Five screens that keep every customer in view

From the board to the access rights, each screen solves its own problem so that no transaction gets out of the team's sight.

A board that updates itself

  • Drag between stages without rebooting the page
  • The change in colleagues appears to everyone at once.
  • Every funnel has a spam phase, garbage doesn't stop working.
lidacrm · the board
Sources of appeals

The call goes to the CRM itself

A call, a form from a website, or an invitation from a colleague creates a recording without manual input. Below is the honest status of each channel: what's already working and what's in development.

Calls

Novophone: a magazine, recordings, a softphone

It works .

The forms of the site

Acceptance of applications from landings

It works .

E-mail

Invitations and notifications

It works .

Messengers

Telegram and VK as a communication channel

In development

What's going on with the call?

Missed is not lost

The missed call creates a transaction and the task is to call back, the responsible receives a notification. You don't have to scroll through the ATS manual.

Record the conversation in the card .

The logs and records are linked to the contact and transaction - you can listen from the CRM, you don't have to open a separate provider's office.

Geo-rules of the set

The one that goes to the forbidden destination is referred to the provider, the one that comes in from it creates neither leads nor tasks. By default, +7 is allowed, +76 and +77 are blocked.

Spam doesn't make any noise.

A contact in spam moves their open deals to the spam phase with one summary notification, and his subsequent calls are no longer a toast.

The anonymous contact remains anonymous.The caller's number is not put in the name field - otherwise the phone flows into the transaction headings, search and notification texts, and name not yet becomes a fake name.

Select

How are we different from the usual options ?

There are three ways the sales department typically closes this task today, and the ceiling for each of them.

The alternativeDifference between LIDACRM
amoCRM

Tired of the fact that from $10 for a place, the real price turns into $33 because of the paid widgets?

Difference between LIDACRMIt 's all on .In the basic price: softphone, rights and imports
Bitrix24

You need a CRM for sales, not a portal, chat and task combine?

Difference between LIDACRMLidaCRM is sharpened .Only for sale.I 'll be right back . There's nothing unnecessary that slows things down.
Tables and a task-tracker

Just 10 deals on the table, that's convenient. When are they 100? You want to lose a client because you forgot to call him?

Difference between LIDACRMLidaCRM will remind, show, tell
The proof

We sell our own products through LidaCRM

Before we offered CRM to others, we moved our sales department to it. The studio's clients and three of its own products are kept in separate sections of one work area - with all the rights, calls and notifications that the client receives.

20+studio clients at work
3own product in separate slices
1working area for all directions

Clear feature status, without premature promises

The honorable status of each block. The lines in the design are not part of the promise of the basic rate and do not affect its price - you pay for what already works.

It works .8
  • The cracks, the deals, the tasks
  • Contacts and organizations
  • The user fields
  • Comments and references
  • Inbox and Web Push
  • Roles and rights
  • Importing data
  • The phone
In development4
  • Report of the Head
  • Mail and calendar
  • Messengers as a channel
  • AI-controlled calls
The cost

One price for the whole CRM

Without artificially cutting the basic tariff, import, rights, API and reporting are all part of the plan. Only contours with their own value - communication and AI-minutes - are available separately.

The base

$10for a user per month
  • The cracks, the deals, the contacts, the organizations.
  • Comments (reactions and threads), history
  • 5 caste fields
  • Forms and widgets
  • Inbox, import and export
  • The phone
  • Searching and combining duplicates
Popular

Expanded

$15for a user per month
  • All from Base.
  • Unlimited caste fields
  • Automated
  • Obligation to fill out fields
  • KPI and plans
  • Delimitation of access through the corners (manager sees only his corners)
  • Forms

Professional

$21for a user per month
  • It's all from Expanded
  • A cross-sectional analyst
  • AI agent and caste analyst
  • Flexible access rights: roles, only your transactions, access at stage and field level
  • Extended search and history
  • Task-tracker is enabled for free

Do you have more than 30 employees or do you need special working conditions?We'll talk about individual conditions: individual contours, integration with your IT infrastructure, increased reliability, and SLA. Just write us and we'll make a decision for you.

How to Start

How the transition goes

The first two steps are not worth anything and don't bind you to anything.

I want to start from scratch.

  1. Leave an application

    You tell me how many managers and what tasks to close.

  2. We 're connecting the CRM .

    We create a workspace, customize the funnels and roles for your department.

  3. The team 's working .

    Managers go into the CRM and start making deals on the first day.

I want to move .

  1. We 're on the phone .

    We're discussing your current CRM, database size, and department tasks.

  2. Send the download

    You export transactions and contacts from the current CRM.

  3. Imported samples

    We'll fill the base in and report back. There are no records at the base.

  4. We're agreeing on a plan.

    We're discussing the deadline for the transfer. Payment is only after your consent.

  5. Combat relocation

    We move the base, train the team, launch a division at LidaCRM.

Technology and approach

Multi-user CRM: data isolation, live updates, and predictable background load.

  • Vue.js
  • Nuxt 4
  • TypeScript
  • Pinia
  • Vite
  • Laravel 12
  • PHP 8.3
  • GraphQL
  • PostgreSQL
  • Redis
  • Docker
  • Nginx
  • GitLab CI/CD
  • Sentry

The core is on .Laravel 12 + GraphQL + PostgreSQLI'm in line for Redis. Each CRM table carries a work area identifier, and the right is checked by the name of the operation in the scheme - so data isolation and access demarcation is an architectural property, not a setup loophole.

Moving from amoCRM and Bitrix24

Will we lose the base when we move?

It's the main and perfectly rational question of a team that's been living in their CRM for a few years. We answer by mechanics, not promise: first a test run and a report on each line, and then a report to the base.

0re-importing backlinks: the pair source + row key is unique, so the drive can be run as many times as you want

A two-stage import with checks at every step

The battlefield is referring to your trial, so you're comparing the two reports instead of believing a word. Each line has its own status and saved original payload.

What happened to the line?The statusWhat does this mean for you?
There 's no records in the database yet .The statuscreated- createdWhat does this mean for you? A transaction, contact or organization appears in the CRM
This recording is already importedThe statusmatched- comparedWhat does this mean for you? A repeat drive doesn't create a duplicate, it finds an existing one.
I 've decided not to .The statusskipped- MissedWhat does this mean for you? You can see exactly what went wrong.
The line 's not clear .The statusfailed- an error .What does this mean for you? The original line and the text of the error are in the journal - you can fix and repeat

What is included in the transfer

CSV download of amoCRM transactions

State exports are treated as they are: transactions, contacts and organizations. You don't need to prepare and re-formate the file manually.

Contacts from vCard

The company's phone book is imported by a separate type of source: phones, mails, and messengers are spread out over contact communication channels.

Map of Responsible

In front of the battlefield, you compare the dispatch managers with the work area employees. Deals come straight to their owners.

Silence during import

At the time of the launch, automation and alerting the observers will be off. The team doesn't get a thousand letters about new deals that are actually two years old.

What you need to do at the start:Export transactions from the current CRM and, if any, vCard contacts. We do the first drive, you look at the report and then decide whether to launch a combat.

What it's made of

One product, four outlines.

Common database, common rights and one API. It's not a set of modules that you need to connect to the integrator.

The core of the platform

Laravel 12 · GraphQL · PostgreSQL · Horizon
  • Multi-tenancy: company data is isolated
  • Right is the name of the operation, by default everything is off limits.
  • Live board and Web Push updates
  • Self-hosted deployment in your contour

Selling

Cracks and deals

Several crowns, the deal lives on in several of them with one main location. Private funnels with a clear membership, tags, observers, and inserts.

The communications

Calls and discussions

A log of calls and conversations, a softphone right in the browser, comments with branches, reactions, and names of employees.

Attention

Inbox and notifications

Thirteen types of events with a screwdriver, Web Push and live boards. Reminder comes, even if you didn't follow up on this deal.

The Management

Roles and rights

The four role patterns are unfolded along with the work area. The right is checked on each transaction, and the role cannot be given more than the issuer has.

Fifteen types of user fields- from text and money to ratings, team voting and files. The field is tied globally, to a funnel, or to a particular transaction directly from its card.

Questions to Ask Before Moving

The import is arranged in two chutes. First, a test: the system analyzes your downloads and makes a report, but it doesn't write anything down. You can see how many transactions and contacts will be created, which will match the existing records, which lines are missing and which are missing, with the error text on each. Only then does a combat run start, and he refers to his test run so the reports can be compared. Before launching, you compare the dispatch managers with the work area employees, so the deals go straight to their owners.

Nothing's going to go wrong. Each imported line is marked with a type source + row key pair, and this pair is unique. A repeat scan will find the existing record and mark it as a match, not a copy. This same property allows you to repair unbroken lines and load them separately without touching the one that has already moved.

No, it's part of the product. Now the Novophone is connected: call log, conversation recording, softphone right in the browser, internal numbers of employees and sync with their profiles. A missed call automatically creates a transaction and a callback task. You pay the traffic directly to the operator at their rate - we don't charge the top percentage. Beeline's software is in development.

The cloud version is in Russia. For companies that need complete control over their data, there's a self-hosted option: CRM is deployed in your outline, and you take updates on your schedule. The conditions of such deployment are considered separately.

We keep a preparedness map on this page and we don't hide it. Works: funnels and deals, deadline control tasks, contacts and organization, 15 types of user fields, comments with references, inbox with Web Push, roles and rights, imports from amoCRM and vCard, Novophone software. In development: chief reports, mail and calendar, messengers as a call channel, AI-controlled calls. The lines in the development are not part of the promise of the basic tariff.

$10 for a user per month when paying for a year, $12 for a monthly, minimum bill - three places. This price includes all CRM: funnels, fields, tasks, permissions, imports, forms, and APIs. Separately, two self-cost contours are connected: Communications - $28 per company per month, AI-control - $17 per company plus AI-minutes, and it's still in development. There's nothing else in the bill.

I'm not going to. When creating a work area, the role patterns (owner, administrator, manager, observer), the start-up funnel and its stages are unfolded immediately. Employees are added by invitation by phone or email - if the person does not already have an account, they receive a link letter and register themselves. You don't need to set up from zero before you start work.

I'm going to. The funnel can be made private and set a clear composition: only the participants, the creator and owner of the work area can see it. Plus, there's a general rule to that - by default, everything is forbidden, access to each transaction is granted to individual rights, and the section just disappears from the menu if you don't have the rights to it. A role can't give more rights than the person who creates it.

A contact can be tagged as spam - its open transactions will go to the spam phase (it's on every funnel), and the team will receive one aggregate notification instead of ten. There's a separate blacklist of softphones: a call from a locked number doesn't lift the pop-up window. The geo-rules of the set set set set back the prohibited routes to the provider.

Yes, the entire product is built on the GraphQL API - the interface uses exactly the same operations that you have. Applications from the website are accepted by a separate endpoint for forms. The rights also work on the API: the name of the right matches the name of the operation, so the integration can't physically do more than its account allows.

The product is designed for sales departments of 512 people and works confidently on teams up to 30. If you have more users or need SSO and SLA, this is a separate calculation, write to us and we'll discuss the terms.

The client projects

We're trusted by businesses from all walks of life.

250+ projects made at A&W Studios since 2009

Volga PPPkpn-volga.comCPP Citykpn-city.ruGlobal Chemicalglobalchemical.ruThe RCC of Volgogradrck-vlg.ruIt 's beautiful .crasava.ruThe narcoticsnarhozstroy.ruTime trialtimetrial.ruEl Kocheelcocherentacar.comVaricose veins notvarikoza-net34.ruThe Sparrowikraspace.ruThe Santech Idealsanteh-ideal.ruAgriculture departmentagrodepartament.ru
City M.I.T.mrt-sity.ruThe world of the Arkmirarki.ruIt 's a car .autoeva.ruThe Lavrushka Cafelavrushkacafe.ruZodiac of Fishzodiacfish.ruMoll furniturev-moll.ruBon Tonebon-ton.proSQ34sq34.ruThe Aqua Complexaquacomplex.proTTM Centerttm-centr34.ruThe Garden of Joysadradosti.ru
The first step

Start with a free audit of your sales department.

Let's figure out how you're dealing with your clients right now, and show you where you're losing deals. If you're already using CRM, we'll try importing a database with a pre-payment report. If you're just getting started, let's tell you where to start, and we'll connect in a day.

We usually answer within a working day.